Effective Date

This Privacy Policy is effective as of May 27, 2026.

Overview

Maison Brews sells beverage products directly to customers through this website. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you may have in connection with your information.

By using this website, placing an order, joining our email list, or otherwise interacting with Maison Brews, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

  • Contact information, such as your name, email address, shipping address, billing address, and phone number.
  • Order information, such as the products you purchase, subscription selections, order history, and fulfillment details.
  • Payment-related information, such as payment method details and transaction status. Payment card information is typically processed by our payment providers and is not stored by Maison Brews in full.
  • Account information, if you create an account, including login credentials and saved preferences.
  • Communications, including emails, contact form submissions, customer service requests, reviews, and feedback you send to us.
  • Technical and usage data, such as IP address, browser type, device information, pages viewed, referring URLs, and interactions with our website.
  • Marketing data, such as whether you open emails, click campaign links, or sign up for promotional messages.

How We Collect Information

We collect information directly from you when you:

  • Place an order.
  • Create an account.
  • Sign up for marketing emails.
  • Contact us for support.
  • Submit a review or other content.

We also collect certain information automatically through cookies, analytics tools, server logs, pixels, and similar technologies when you browse or interact with the website.

How We Use Information

We may use your information to:

  • Process and fulfill orders.
  • Provide shipping updates, order confirmations, receipts, and service messages.
  • Manage customer accounts and subscription-related functions.
  • Respond to customer support requests and resolve issues.
  • Improve our products, website performance, and customer experience.
  • Detect, investigate, and prevent fraud, abuse, or unauthorized activity.
  • Comply with legal obligations and enforce our terms.
  • Send marketing or promotional communications, where permitted by law or where you have opted in.

Cookies and Similar Technologies

We may use cookies and similar technologies to keep the site functioning, remember your cart or account session, understand website usage, and measure the performance of marketing efforts. Some cookies are necessary for the operation of the website, while others help us analyze and improve performance.

You can usually control cookies through your browser settings. Disabling certain cookies may affect how the website functions.

How We Share Information

We do not sell your personal information in the ordinary sense of exchanging it for money. We may share information with trusted service providers and partners as necessary to operate our business, including:

  • Payment processors.
  • Shipping, logistics, and fulfillment partners.
  • E-commerce and website service providers.
  • Email and SMS marketing platforms.
  • Analytics and advertising vendors.
  • Customer support and review platforms.

We may also disclose information if required to comply with law, respond to legal process, protect our rights, investigate fraud, or in connection with a business transfer such as a merger, acquisition, or asset sale.

Payment Processing

Payments are processed by third-party providers. Maison Brews does not generally store full payment card numbers or full payment security codes on our own servers. Please review the privacy policies of the payment providers you use during checkout for more information about how they handle payment data.

Order Fulfillment and Shipping

To fulfill your order, we may share your name, address, phone number, email address, and relevant order details with shipping carriers, fulfillment providers, inventory systems, and related operational partners.

Email and Marketing Communications

If you subscribe to our list or otherwise opt in, we may send product updates, launches, promotional offers, and brand news. You can unsubscribe from marketing emails at any time by using the unsubscribe link in the message or by contacting us directly.

Even if you opt out of marketing messages, we may still send transactional emails related to your purchases, account activity, or customer service requests.

User Content and Reviews

If you submit a product review, testimonial, or similar content, we may display that content publicly along with the name or identifier you provide, subject to the tools or platforms used to collect the review.

Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, recordkeeping, customer service, legal compliance, dispute resolution, and enforcement of our agreements.

Your Choices and Rights

Depending on where you live, you may have rights regarding the personal information we hold about you, such as the right to request access, correction, deletion, or portability, or the right to object to or limit certain processing. You may also have the right to withdraw consent where consent is the legal basis for processing.

We will consider and respond to applicable requests in accordance with the law that applies to your location.

Children's Privacy

This website is not directed to children, and Maison Brews does not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and address the issue.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.

Our website may include links to third-party websites, embedded content, payment services, analytics tools, and social or marketing services. We are not responsible for the privacy practices of third parties, and their handling of your information is governed by their own policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or business changes. When we do, we will update the effective date above. Continued use of the website after changes are posted indicates acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, contact Maison Brews at support@maisonbrews.com or 720-441-9093.